Cancellation Policy


The Cancellation Policy applies to all customers.

The Equilibrium Pilates Studio maintains limited Group Class sizes and as such, we wish to ensure that all customers have fair access to our classes. Should you no longer wish to attend a class, or you need to cancel it for a personal reason, we require you to cancel your booking with a minimum 12 hour's notice.  Maximum two make-up class options will be offered to you within the same month. 

If you do not cancel your booking within 12 hours, your class will be marked as 'not attended' and no make-up class will be offered. 

How Do I Cancel a Class Booking? 

Please call us on 0421 026176 or send an email to EquilibriumPS@hotmail.com